Previous incidents

April 2026
Apr 25, 2026
1 incident

MyPayter - Terminal updates degraded

Resolved

Resolved Apr 25, 2026 at 7:21pm UTC

RESOLVED
The MyPayter Portal has returned to normal operation.

2 previous updates
Apr 24, 2026
2 incidents

CPS performance issues

Resolved

Resolved Apr 24, 2026 at 6:15pm UTC

RESOLVED
CPS service continues to operate as normal. No further errors have been observed.
We continue to monitor the service.

3 previous updates

MyPayter Portal Transaction reporting delay

Resolved

Resolved Apr 24, 2026 at 11:17am UTC

The service has returned to normal operation and incident is closed

3 previous updates
Apr 22, 2026
1 incident

MyPayter Portal Transaction reporting delay

Resolved

Resolved Apr 22, 2026 at 3:52pm UTC

Resolved.
The service has returned to normal operation.

2 previous updates
Apr 13, 2026
1 incident

Confirmed CPS issue affecting terminal status updates

Resolved

Resolved Apr 13, 2026 at 1:26pm UTC

Monitoring. A fix has been implemented and successfully resolved the issue for the affected terminals. We are continuing to monitor the system.

1 previous update
March 2026
No incidents reported
February 2026
Feb 18, 2026
1 incident

Intermittent connectivity issues with CPS

Resolved

Resolved Feb 18, 2026 at 7:08pm UTC

We have identified the root cause and resolved the problem.
We will continue to monitor the service.

1 previous update