The service has returned to normal operation and incident is closed

We are seeing transactions coming through the MyPayter Portal following the applied fix. We will continue to monitor the situation closely.

We have applied a fix and are seeing improvements, we continue to monitor the situation.

We are investigating an issue with the MyPayter Portal causing a delay in transactions being reported.

This issue is currently impacting only the Apollo family of devices. We are working to resolve the problem as quickly as possible.