Previous incidents
MyPayter Degraded
Resolved May 15, 2026 at 10:16am UTC
RESOLVED
The MyPayter portal has resumed to normal operation.
1 previous update
CPS and MyPayter Service Degraded
Resolved May 14, 2026 at 8:17am UTC
Engineers have observed full system recovery and the platform has returned to normal operation.
2 previous updates
MyPayter - Terminal Update Delays
Resolved May 7, 2026 at 10:00am UTC
RESOLVED: Engineers have not observed any further issues, and the platform is operating at normal levels.
4 previous updates
CPS and MyPayter service degraded
Resolved May 6, 2026 at 4:21pm UTC
RESOLVED: We have confirmed that all platform components impacted during the incident have recovered and service levels have returned to normal.
7 previous updates
MyPayter - Terminal updates degraded
Resolved Apr 25, 2026 at 7:21pm UTC
RESOLVED
The MyPayter Portal has returned to normal operation.
2 previous updates
CPS performance issues
Resolved Apr 24, 2026 at 6:15pm UTC
RESOLVED
CPS service continues to operate as normal. No further errors have been observed.
We continue to monitor the service.
3 previous updates
MyPayter Portal Transaction reporting delay
Resolved Apr 24, 2026 at 11:17am UTC
The service has returned to normal operation and incident is closed
3 previous updates
MyPayter Portal Transaction reporting delay
Resolved Apr 22, 2026 at 3:52pm UTC
Resolved.
The service has returned to normal operation.
2 previous updates
Confirmed CPS issue affecting terminal status updates
Resolved Apr 13, 2026 at 1:26pm UTC
Monitoring. A fix has been implemented and successfully resolved the issue for the affected terminals. We are continuing to monitor the system.
1 previous update