Back to overview

March Cloud Payment Service service outage summary

Apr 29 at 09:18am CEST
Affected services
Cloud Payment Server - Production
Cloud Payment Server - Test

Resolved
Apr 29 at 09:18am CEST

In March Cloud Payment Service was unavailable on the following times

2025-03-15 19:11 UTC (4 minutes)
2025-03-22 11:41 UTC (4 minutes)
2025-03-23 6:53 UTC (8 minutes)
2025-03-23 10:49 UTC (22 minutes)
2025-03-23 11:58 UTC (8 minutes)
2025-03-23 17:17 UTC (3 minutes)
2025-03-25 17:34 UTC (3 minutes)
2025-03-25 17:48 UTC (3 minutes)
2025-03-25 18:13 UTC (12 minutes)

This was caused by an overload of the system.
We've added mitigation measures in our implementation to prevent this from happening, and are reworking our infrastructure for further stability.