Maintenance
myPayter Scheduled Maintenance
Resolved Sep 28 at 06:00am CEST
To ensure the continued stability and performance of our platform, we will be conducting scheduled maintenance for myPayter.
Maintenance Window:
Date: Sunday 28th September 2025
Start Time: 04:00 AM UTC
End Time: 04:15 AM UTC
Expected Duration: less than 1 minute
Impact: During this maintenance window, we anticipate a service outage of approximately 30 seconds. While the full window is reserved for the work, the actual downtime for users is expected to be minimal.
We have scheduled this m...
Cloud Payment Service Scheduled Maintenance
Resolved Sep 30 at 03:00am CEST
To ensure the continued stability and performance of our platform, we will be conducting scheduled maintenance for Cloud Payment Service.
Maintenance Window:
Date: Tuesday 30th September 2025
Start Time: 01:00 AM UTC
End Time: 01:15 AM UTC
Expected Duration: less than 1 minute
Impact: During this maintenance window, we anticipate a service outage of approximately 30 seconds. While the full window is reserved for the work, the actual downtime for users is expected to be minimal.
We have sc...
Cloud Payment Service Maintenance
Resolved Oct 08 at 02:00am CEST
Between 00:00 and 00:20 UTC we will perform maintenance of Cloud Payment Service, during this time the service may become temporarily unavailable for a short period after which normal operation should resume.
MyPayter Maintenance
Resolved Oct 19 at 06:00am CEST
On Sunday 19th October at 04:00 UTC, MyPayter will be unavailable for up to 90 minutes due to essential planned maintenance.
During this time the MyPayter portal will be unavailable, as will the Payter Data API. Users attempting to access the MyPayter portal will find an "Under Maintenance" holding page, and attempts to utilise the Data API will result in a connection error.
There is no impact to Payter payment terminal solutions which will continue to function normally, as will the Payter ...
Cloud Payment Service Maintenance
Resolved Oct 28 at 03:00am CET
On Tuesday 28th October between 02:00 and 03:00 UTC, planned maintenance will take place on the Payter Cloud Payment Service (CPS).
The impact will vary depending on your specific network configuration. There are three potential scenarios defined in more detail here: https://docs.payter.com/docs/maintenance
This maintenance is required to deploy several upgrades to the CPS system architecture for performance and scalability enhancements. Furthermore, additional IP Addresses are being added t...